Privacy Policy

At Privacy Policy for Madurai Service Centers, accessible from https://maduraiservicecenter.tech/, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, particularly for washing machine repairs and related services.

1. Information We Collect

To provide effective and personalized service, we may collect the following types of information:

  • Personal Details: Name, contact number, email address, and physical address.
  • Service Details: Information related to the type and model of your washing machine, service history, and appointment details.
  • Payment Information: Billing details, transaction data, and payment methods.
  • Website Usage Data: Information like your IP address, browser type, and pages you visit on our website.

2. How We Use Your Information

The personal data we collect is used to:

  • Schedule service appointments and deliver timely repairs.
  • Communicate with you about service updates or inquiries.
  • Process payments and issue invoices.
  • Improve the efficiency and effectiveness of our services.
  • Send information on promotions, special offers, or updates if you opt in.

3. Data Protection and Security

We prioritize the security of your personal information by using appropriate technical and organizational measures. These include data encryption and secure servers to protect against unauthorized access, alteration, or disclosure.

Despite our efforts, please be aware that no security measure is completely foolproof. Therefore, we cannot guarantee the absolute security of your data.

4. Cookies

FASTCOOL Engineering Company uses cookies to enhance your experience on our website. Cookies help us track website performance, remember your preferences, and understand how visitors interact with our site. You can control cookie settings in your browser, but disabling them may impact your browsing experience.

5. Third-Party Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, we may engage trusted third-party providers (such as payment processors) to assist with operations. These providers are obligated to protect your information and only use it for the purposes they were hired for.

6. Your Rights

You have the following rights regarding your personal data:

  • Access to the information we hold about you.
  • Request corrections or updates to your personal data.
  • Deletion of your personal information, subject to legal retention obligations.
  • Opting out of marketing communications.

To exercise these rights, contact us using the information provided below.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date. Please check back regularly to stay informed of any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights regarding your personal data, please contact us at pandiyaraj2707@gmail.com .